﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>Wall And Ceiling Alliance Events Newswire</title><link>http://www.wallandceilingalliance.org</link><description>News related to Wall And Ceiling Alliance</description><copyright>(c) 2026, Wall And Ceiling Alliance All Rights Reserved.</copyright><ttl>5</ttl><item><title>Leading Across Generations (Live Online) 4/1/2024 11:00 AM - 4/1/2024 1:00 PM</title><description>&lt;p&gt;Inclusion is the key to diversity.&lt;/p&gt;

&lt;p&gt;This course provides insights and tools to help you turn the attitudes and skills each generation brings to the table into powerful performance drivers.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;In the quest for inclusivity, honoring the strengths of each generation is foundational.&amp;nbsp;It is a well-documented fact that diversity leads to more innovation, retention, and bottom-line success.&lt;/p&gt;

&lt;p&gt;Leading a team of diverse generations can be an incredibly rich and productive experience when you have the skills in place to capitalize on the strengths of each generation. You will learn the approaches that will most often help you lead members of each generation, resulting in an engaging and productive work environment for everyone.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Identify the values, expectations, and issues that shape the multigenerational work environment.&lt;/li&gt;
	&lt;li&gt;Commit to motivating and inspiring individuals from all generations.&lt;/li&gt;
	&lt;li&gt;Plan to honor generational diversity to achieve success.&lt;/li&gt;
	&lt;li&gt;Use a generational approach to deliver constructive feedback and coaching.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;ul&gt;
	&lt;li&gt;Learn the characteristics of each generation and analyze the make-up of your team.&lt;/li&gt;
	&lt;li&gt;Strategize on how to adapt your preferred communication style to influence other generations.&lt;/li&gt;
	&lt;li&gt;Discuss the value of targeted feedback and how to connect it to the individual.&amp;nbsp;&lt;/li&gt;
	&lt;li&gt;Discover and practice a coaching model that operates in the context of the team member&amp;rsquo;s generational preferences.&lt;/li&gt;
&lt;/ul&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/250/45848"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7916</link><pubDate>Wed, 20 Mar 2024 18:16:52 GMT</pubDate></item><item><title>Self-Awareness: Leading with Emotional Intelligence (Live Online) 4/2/2024 2:00 PM - 4/3/2024 3:30 PM</title><description>&lt;p&gt;Discover the importance of self-awareness in leadership. When you become more self-aware, you also become an effective leader who makes better decisions with increased empathy. This course includes live online instruction and self-directed learning.&lt;/p&gt;

&lt;p&gt;A boss demands, while a leader guides. There are many approaches and philosophies for effective employee management. But if an employee doesn&amp;rsquo;t like your style, they aren&amp;rsquo;t going to stick around. Therefore, it&amp;rsquo;s critical to lead with empathy and cultivate high emotional intelligence. This starts with self-awareness training. Having more knowledge of ourselves can only be beneficial. Through introspection and with help from others to fill in our blind spots, we can discover how we work best, how we react to stress, and much more. Being a leader to others means knowing how to lead ourselves first.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Describe the relationship between perspective and self-awareness&lt;/li&gt;
	&lt;li&gt;Discover Open and Hidden leadership qualities&lt;/li&gt;
	&lt;li&gt;Identify the positive impact of self-awareness on your ability to lead effectively&lt;/li&gt;
	&lt;li&gt;Practice &amp;quot;feedforward&amp;quot; as a tool for personal growth and self-awareness&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;To learn more about this event, and/or to register, visit the Dale Carnegie website:&lt;/strong&gt;&amp;nbsp;&lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/313/46169"&gt;www.dalecarnegie.com/&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7893</link><pubDate>Tue, 19 Mar 2024 16:22:48 GMT</pubDate></item><item><title>Leading Strong Teams (Live Online) 4/2/2024 5:00 PM - 4/2/2024 8:00 PM</title><description>&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Successful leaders seem to develop strong teams wherever they go, no matter what task their team is assigned. These effective leaders know how to make the most of the wide range of personalities, skills, and abilities on their teams, and they know how to create a competitive spirit that builds cooperation.&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;h4&gt;In this course, you&amp;#39;ll consider the best way to harness the individual strengths of your team members and turn them into team strengths. You will analyze the unique challenges of leading your particular team and explore ways to handle the kinds of issues that arise when leading talented, committed individuals who are working together for a common goal.&lt;/h4&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/282/45913"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7908</link><pubDate>Wed, 20 Mar 2024 12:49:01 GMT</pubDate></item><item><title>Anti-Violence Training for the Workplace: Live In-Person 4/3/2024 10:00 AM - 4/3/2024 12:00 Noon</title><description>&lt;p style="margin: 0in;"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;&lt;b&gt;&lt;span style="font-family:&amp;quot;Arial&amp;quot;,sans-serif"&gt;&lt;span style="color:#80350e"&gt;Special Training: California&amp;rsquo;s New Workplace Violence Prevention Law (SB 553)&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin:0in 0in 8pt"&gt;&lt;span style="font-size:16px;"&gt;&lt;strong&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Stop Workplace Violence Before It Starts.&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin: 0in 0in 8pt; text-align: justify;"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;In this empowering session, you will unlock the secrets to safeguard yourself and your colleagues from potential violence in the workplace. Discover the proactive measures that can nip violence in the bud and master the art of de-escalation techniques that can defuse tense situations with ease.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin:0in 0in 8pt"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Here&amp;#39;s what you&amp;#39;ll gain from attending this LIVE workshop:&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Identify the four types of workplace violence and assess your risk level&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Learn simple yet powerful steps to halt violence before it erupts&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Understand the psychological triggers behind violent incidents&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Master the art of de-escalation through effective verbal communication and body language&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Essential tips on what NOT to do when facing a firearm situation&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Learn survival strategies for active shooter incidents&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Techniques for recovering from the trauma of experiencing violence&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 8pt 0.5in"&gt;&lt;span style="font-size:12pt"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;* Gain insights into employee rights and employers&amp;rsquo; responsibilities under the new state law (SB553) mandating Anti-Violence Training&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6867</link><pubDate>Tue, 20 Feb 2024 09:09:47 GMT</pubDate></item><item><title>Step Up to Leadership: Live Online 4/3/2024 12:00 Noon - 4/10/2024 3:00 PM</title><description>&lt;p style="text-align: justify;"&gt;Don&amp;rsquo;t supervise...superlead your team to breakthrough performance! In this course, you will smooth your transition from individual contributor to leader.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;You&amp;rsquo;ll use the basics of time management, delegation, and performance appraisals as the foundation to step up to the next level of leadership. You will go from doing to leading by using proven techniques to hold yourself and others accountable for expected results.&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Transition from doing to leading.&lt;/li&gt;
	&lt;li&gt;Handle conflict and negativity.&lt;/li&gt;
	&lt;li&gt;Hold yourself and others accountable.&lt;/li&gt;
	&lt;li&gt;Share the glory.&lt;/li&gt;
	&lt;li&gt;Use proven methods to balance people and processes.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Any supervisor or manager who wants to increase productivity, boost morale, and improve quality.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Duration:&lt;/strong&gt; This course is delivered in 2 sessions. Each session is 3 hours long.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/242/45763"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7899</link><pubDate>Wed, 20 Mar 2024 12:00:46 GMT</pubDate></item><item><title>Successful Public Speaking (+On Demand Bonus) 4/3/2024 12:00 Noon - 4/3/2024 3:00 PM</title><description>&lt;p&gt;This 3-hour live&amp;nbsp;online public speaking course allows participants to interact with an instructor as they learn the skills that Dale Carnegie has taught for generations. You will discover how to best minimize the fear of public speaking and gain greater confidence as you practice presenting in front of others. And as a bonus, you&amp;rsquo;ll have access to unlimited presentation skills training for a full year!&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Identify reasons for the uneasiness when public speaking.&lt;/li&gt;
	&lt;li&gt;Apply tools to minimize discomfort and nervousness.&lt;/li&gt;
	&lt;li&gt;Explain and use preparation methods to build confidence.&lt;/li&gt;
	&lt;li&gt;Plan an opening, message delivery, and closing that have impact.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Anyone who wants to build their confidence and credibility before their next opportunity to stand up and speak in front of an audience.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/236/46226"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7896</link><pubDate>Tue, 19 Mar 2024 16:36:19 GMT</pubDate></item><item><title>Communicate Effectively (Live Online) 4/5/2024 9:00 AM - 4/5/2024 10:30 AM</title><description>&lt;p&gt;Get Your Message Across Clearly &amp;amp; Skillfully.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p&gt;Communication is key in every aspect of life, from business to personal. So, why not become a more effective communicator? This two-hour workshop is presented live online to walk you through the steps of becoming a better communicator.&lt;/p&gt;

&lt;p&gt;Whether you&amp;#39;re giving a presentation, speaking in front of a team, or just want to have better one-on-one dialogue, it&amp;#39;s important to know what you want to convey and how. This course prepares you to speak with others in ways that keep your message clear.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Make connections that are instantly meaningful&lt;/li&gt;
	&lt;li&gt;Discover how to lead valuable conversations&lt;/li&gt;
	&lt;li&gt;Gain skills to communicate with emotional intelligence&lt;/li&gt;
	&lt;li&gt;Amplify collaboration by recognizing and honoring differences&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;In this course, you&amp;rsquo;ll discover how to build rapport, why listening is a key component of speaking, and how to adapt your message to account for our diverse personalities and communication styles. By communicating effectively with our peers and reports, we can unlock the potential for greatness inherent in every team.&lt;/p&gt;

&lt;p&gt;Your Dale Carnegie trainers are experienced communicators. You&amp;rsquo;ll learn not only from what they&amp;rsquo;re teaching you but also from the way they communicate the course materials to you. After this course, you&amp;rsquo;ll be able to elaborate your message in a clear and effective manner.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/274/46367"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7912</link><pubDate>Wed, 20 Mar 2024 16:06:42 GMT</pubDate></item><item><title>Build Trust, Credibility and Respect (Live Online) 4/8/2024 7:00 AM - 4/8/2024 8:30 AM</title><description>&lt;p&gt;You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086"&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086" style="text-align: justify;"&gt;Some statistics say that only 21% of employees strongly agree that they trust the leadership of their organization*. Without trust, employees feel a sense of uncertainty, insecurity, and worry which creates a barrier to effective performance. With our current business reality and global economy dependent on relationships and partnerships, the ability to establish, cultivate, and restore trust with our colleagues, employees, vendors, and clients is an essential leadership capability. In addition, demands for talented workers are on the rise and competition to hire and retain the best is increasing. There&amp;rsquo;s a growing need to build trust in our companies and to find ways to engage our employees more fully, so they might resist the temptation to move to another organization that offers a more rewarding and trusting business environment.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{162}" paraid="1447050412"&gt;This program looks at the relationship between trust, credibility, and respect and provides principles and tools for restoring broken trust and building a trust-driven business environment.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Become familiar with the cycle of development&lt;/li&gt;
	&lt;li&gt;Understand the relationship between trust, credibility, and respect&lt;/li&gt;
	&lt;li&gt;Minimize trust-busters and restore broken trust&lt;/li&gt;
	&lt;li&gt;Apply principles to cultivate a trust-based business environment&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What You&amp;#39;ll Learn&lt;/strong&gt;&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;Employees perform better in a trusting environment, but how do you know whether your workforce is operating with full confidence in one another. You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team. You&amp;rsquo;ll also be able to spot and defuse mistrust and adopt actions to begin restoring trust. This course follows a cycle for growth and personal change valuable for leaders at any level.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website: &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/289/46307"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6882</link><pubDate>Thu, 22 Feb 2024 13:00:19 GMT</pubDate></item><item><title>Communicate with Different Personality Styles (Live Online) 4/8/2024 10:00 AM - 4/8/2024 11:00 AM</title><description>&lt;p&gt;Unlock your ability to communicate effectively with absolutely everyone.&lt;/p&gt;

&lt;p&gt;Understand the four dominant personality styles, explore your own communication style and build effective approaches to build collaboration, trust, and influence.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 2-hour course includes 1 hour of live online instruction and 1 hour of self-directed learning.&lt;/p&gt;

&lt;p&gt;Grow your understanding of different personality styles and get equipped with the knowledge to approach each conversation in a way that creates positive outcomes.&amp;nbsp; Grow your ability to enhance relationships and get things done!&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Define the four main personality styles&lt;/li&gt;
	&lt;li&gt;Identify your own style and how it influences your behavior&lt;/li&gt;
	&lt;li&gt;Gain the insights to effectively connect with people of various styles&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What You&amp;#39;ll Learn&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Identify your own personality style and how you react under pressure. Explore other personality styles and how each style reacts to each other, then be able to modify your behaviors so you can connect and become more effective at influencing attitudes and the behaviors of others.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website: &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/263/46352"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6877</link><pubDate>Thu, 22 Feb 2024 12:45:25 GMT</pubDate></item><item><title>Powerful Conversations to Engage Your Workforce 4/8/2024 2:00 PM - 4/8/2024 3:00 PM</title><description>&lt;p&gt;You&amp;rsquo;ll learn a proven process for connecting with others through effective and engaging conversations.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Even though you may interact with team members on a regular basis, some may still feel like strangers to you. The best way to create the foundation for professional relationships is by connecting with others as individuals, looking beyond their role in the organization. Great conversationalists put others at ease, build trust, and improve teamwork.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Analyze ways that professional relationships can influence your career&lt;/li&gt;
	&lt;li&gt;Identify the 3 types of questions for effective conversations&lt;/li&gt;
	&lt;li&gt;Recognize how to utilize conversation to bridge cultural boundaries&lt;/li&gt;
	&lt;li&gt;Use the Conversation Starter Guide to have meaningful conversations with anyone&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;You&amp;rsquo;ll learn a proven process for connecting with others through effective and engaging conversations. Build questioning skills that help you start a conversation and engage in ways that helps you learn from others. Using the 7 keys to being a great conversationalist, you&amp;rsquo;ll be able to strike up a conversation with anyone and keep it going naturally and productively.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/253/46069"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7903</link><pubDate>Wed, 20 Mar 2024 12:21:28 GMT</pubDate></item><item><title>Disagree Agreeably (Live Online) 4/9/2024 2:00 PM - 4/9/2024 3:30 PM</title><description>&lt;p&gt;Navigate disagreements, create understanding and respect.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Disagreements left unresolved can grow, foster ressentiment, generate bad reviews, and can create conflict that harm productivity, morale, and culture.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Keep lines of communication open&lt;/li&gt;
	&lt;li&gt;Identify personal hot buttons&lt;/li&gt;
	&lt;li&gt;Foster greater acceptance in disagreements&lt;/li&gt;
	&lt;li&gt;Apply a formula to disagree in an agreeable way&lt;/li&gt;
	&lt;li&gt;Create bridges to common ground&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;Gain insight into your own reactions to discord, and practice expressing yourself in productive way. Learn to be more tolerant of alternate viewpoints and discover six rules for disagreeing agreeably.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/241/46474"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7906</link><pubDate>Wed, 20 Mar 2024 12:37:58 GMT</pubDate></item><item><title>Managing Conflict in the Workplace 4/10/2024 9:00 AM - 4/10/2024 10:30 AM</title><description>&lt;p&gt;This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p&gt;In a perfect world, unicorns would roam the woods, rainbows would cover the skies, chocolate would have no calories and there would be no conflict. Sadly, the world is not perfect, and managers are required to resolve conflicts between associates, subordinates, and even their own peers. By listening empathetically, asking pertinent questions, evaluating the personalities involved, and determining the appropriate level of intervention, a good manager can resolve the strife without ever having to draw his sword.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Diagnose conflict within your organization.&lt;/li&gt;
	&lt;li&gt;Analyze your conflict response style.&lt;/li&gt;
	&lt;li&gt;Apply a variety of strategies for managing and resolving conflict.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire. Learn to recognize your own anger triggers and ways to address them confidently. Analyze methods for resolving conflict that leave valuable relationships unscathed.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/251/45976"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7918</link><pubDate>Wed, 20 Mar 2024 18:23:26 GMT</pubDate></item><item><title>Develop Your Leadership Potential: Stop Doing. Start Leading (In-Person Training) 4/10/2024 8:30 AM - 4/12/2024 4:30 PM</title><description>&lt;p&gt;Your team is ready for you to lead it! Transition from a high performer into an effective leader. Address the real-life issues and challenges you are confronting at work and meet your organizational objectives with, through, and by the team.&lt;/p&gt;

&lt;p&gt;Leading is hard. The transition from an individual contributor to a leader is even harder. The shift in your mindset from team member to leader is a transformational one. It requires commitment, trust, and the right communication skills to engage your team members and hold them and yourself accountable for results. Learn what it takes to be a successful leader in today&amp;rsquo;s workplace.&amp;nbsp;Stop doing and start leading!&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Increase self-awareness to recognize blindspots, areas for competency development and increase your leadership credibility.&lt;/li&gt;
	&lt;li&gt;Convey honesty, integrity, and accountability to inspire and influence others and engage followers.&lt;/li&gt;
	&lt;li&gt;Model effective interpersonal communication and communicate with authenticity.&lt;/li&gt;
	&lt;li&gt;Apply proven human relations techniques that will motivate and empower your team.&lt;/li&gt;
	&lt;li&gt;Be ready to lead through change, take on new initiatives, and develop your team members into top performers.&lt;/li&gt;
	&lt;li&gt;Use authority and influence appropriately to achieve organizational goals and objectives.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website:&lt;/strong&gt; &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/198/46559"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6844</link><pubDate>Fri, 19 Jan 2024 10:47:38 GMT</pubDate></item><item><title>Anti-Violence Training for the Workplace: WEBINAR 4/10/2024 10:00 AM - 4/10/2024 11:30 AM</title><description>&lt;p style="margin: 0in;"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;&lt;b&gt;&lt;span style="font-family:&amp;quot;Arial&amp;quot;,sans-serif"&gt;&lt;span style="color:#80350e"&gt;Special Training: California&amp;rsquo;s New Workplace Violence Prevention Law (SB 553)&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin:0in 0in 8pt"&gt;&lt;span style="font-size:16px;"&gt;&lt;strong&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Stop Workplace Violence Before It Starts.&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin: 0in 0in 8pt; text-align: justify;"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;In this empowering session, you will unlock the secrets to safeguard yourself and your colleagues from potential violence in the workplace. Discover the proactive measures that can nip violence in the bud and master the art of de-escalation techniques that can defuse tense situations with ease.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin:0in 0in 8pt"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Here&amp;#39;s what you&amp;#39;ll gain from attending this WEBINAR:&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Identify the four types of workplace violence and assess your risk level&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Learn simple yet powerful steps to halt violence before it erupts&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Understand the psychological triggers behind violent incidents&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Master the art of de-escalation through effective verbal communication and body language&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Essential tips on what NOT to do when facing a firearm situation&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Learn survival strategies for active shooter incidents&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 0in 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Techniques for recovering from the trauma of experiencing violence&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style="margin:0in 0in 8pt 0.5in"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:115%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;Gain insights into employee rights and employers&amp;rsquo; responsibilities under the new state law (SB553) mandating Anti-Violence Training&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style="margin:0in 0in 8pt"&gt;&lt;span style="font-size:16px;"&gt;&lt;span style="line-height:107%"&gt;&lt;span style="font-family:Aptos,sans-serif"&gt;&lt;strong&gt;&lt;a href="https://us02web.zoom.us/webinar/register/WN_hknJReVTR8ig54eK9GeyTw"&gt;To register for this WEBINAR, click here&lt;/a&gt;&lt;/strong&gt;.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6868</link><pubDate>Tue, 20 Feb 2024 09:17:11 GMT</pubDate></item><item><title>Successful Public Speaking (+On Demand Bonus) 4/10/2024 5:00 PM - 4/10/2024 8:00 PM</title><description>&lt;p&gt;This 3-hour live&amp;nbsp;online public speaking course allows participants to interact with an instructor as they learn the skills that Dale Carnegie has taught for generations. You will discover how to best minimize the fear of public speaking and gain greater confidence as you practice presenting in front of others. And as a bonus, you&amp;rsquo;ll have access to unlimited presentation skills training for a full year!&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Identify reasons for the uneasiness when public speaking.&lt;/li&gt;
	&lt;li&gt;Apply tools to minimize discomfort and nervousness.&lt;/li&gt;
	&lt;li&gt;Explain and use preparation methods to build confidence.&lt;/li&gt;
	&lt;li&gt;Plan an opening, message delivery, and closing that have impact.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Anyone who wants to build their confidence and credibility before their next opportunity to stand up and speak in front of an audience.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/236/46227"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7897</link><pubDate>Tue, 19 Mar 2024 16:37:46 GMT</pubDate></item><item><title>Step Up to Leadership: Live Online 4/11/2024 4:00 PM - 4/18/2024 7:00 PM</title><description>&lt;p style="text-align: justify;"&gt;Don&amp;rsquo;t supervise...superlead your team to breakthrough performance! In this course, you will smooth your transition from individual contributor to leader.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;You&amp;rsquo;ll use the basics of time management, delegation, and performance appraisals as the foundation to step up to the next level of leadership. You will go from doing to leading by using proven techniques to hold yourself and others accountable for expected results.&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Transition from doing to leading.&lt;/li&gt;
	&lt;li&gt;Handle conflict and negativity.&lt;/li&gt;
	&lt;li&gt;Hold yourself and others accountable.&lt;/li&gt;
	&lt;li&gt;Share the glory.&lt;/li&gt;
	&lt;li&gt;Use proven methods to balance people and processes.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Any supervisor or manager who wants to increase productivity, boost morale, and improve quality.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Duration:&lt;/strong&gt; This course is delivered in 2 sessions. Each session is 3 hours long.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/242/45764"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7900</link><pubDate>Wed, 20 Mar 2024 12:04:46 GMT</pubDate></item><item><title>Leading Across Generations (Live Online) 4/11/2024 10:00 AM - 4/11/2024 12:00 Noon</title><description>&lt;p&gt;Inclusion is the key to diversity.&lt;/p&gt;

&lt;p&gt;This course provides insights and tools to help you turn the attitudes and skills each generation brings to the table into powerful performance drivers.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;In the quest for inclusivity, honoring the strengths of each generation is foundational.&amp;nbsp;It is a well-documented fact that diversity leads to more innovation, retention, and bottom-line success.&lt;/p&gt;

&lt;p&gt;Leading a team of diverse generations can be an incredibly rich and productive experience when you have the skills in place to capitalize on the strengths of each generation. You will learn the approaches that will most often help you lead members of each generation, resulting in an engaging and productive work environment for everyone.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Identify the values, expectations, and issues that shape the multigenerational work environment.&lt;/li&gt;
	&lt;li&gt;Commit to motivating and inspiring individuals from all generations.&lt;/li&gt;
	&lt;li&gt;Plan to honor generational diversity to achieve success.&lt;/li&gt;
	&lt;li&gt;Use a generational approach to deliver constructive feedback and coaching.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;ul&gt;
	&lt;li&gt;Learn the characteristics of each generation and analyze the make-up of your team.&lt;/li&gt;
	&lt;li&gt;Strategize on how to adapt your preferred communication style to influence other generations.&lt;/li&gt;
	&lt;li&gt;Discuss the value of targeted feedback and how to connect it to the individual.&amp;nbsp;&lt;/li&gt;
	&lt;li&gt;Discover and practice a coaching model that operates in the context of the team member&amp;rsquo;s generational preferences.&lt;/li&gt;
&lt;/ul&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/250/45850"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7917</link><pubDate>Wed, 20 Mar 2024 18:19:21 GMT</pubDate></item><item><title>Communicate Effectively (Live Online) 4/17/2024 7:00 AM - 4/17/2024 8:30 AM</title><description>&lt;p&gt;Get Your Message Across Clearly &amp;amp; Skillfully.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p&gt;Communication is key in every aspect of life, from business to personal. So, why not become a more effective communicator? This two-hour workshop is presented live online to walk you through the steps of becoming a better communicator.&lt;/p&gt;

&lt;p&gt;Whether you&amp;#39;re giving a presentation, speaking in front of a team, or just want to have better one-on-one dialogue, it&amp;#39;s important to know what you want to convey and how. This course prepares you to speak with others in ways that keep your message clear.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Make connections that are instantly meaningful&lt;/li&gt;
	&lt;li&gt;Discover how to lead valuable conversations&lt;/li&gt;
	&lt;li&gt;Gain skills to communicate with emotional intelligence&lt;/li&gt;
	&lt;li&gt;Amplify collaboration by recognizing and honoring differences&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;In this course, you&amp;rsquo;ll discover how to build rapport, why listening is a key component of speaking, and how to adapt your message to account for our diverse personalities and communication styles. By communicating effectively with our peers and reports, we can unlock the potential for greatness inherent in every team.&lt;/p&gt;

&lt;p&gt;Your Dale Carnegie trainers are experienced communicators. You&amp;rsquo;ll learn not only from what they&amp;rsquo;re teaching you but also from the way they communicate the course materials to you. After this course, you&amp;rsquo;ll be able to elaborate your message in a clear and effective manner.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/274/46368"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7913</link><pubDate>Wed, 20 Mar 2024 16:08:37 GMT</pubDate></item><item><title>Communicate with Different Personality Styles (Live Online) 4/17/2024 12:00 Noon - 4/17/2024 1:00 PM</title><description>&lt;p&gt;Unlock your ability to communicate effectively with absolutely everyone.&lt;/p&gt;

&lt;p&gt;Understand the four dominant personality styles, explore your own communication style and build effective approaches to build collaboration, trust, and influence.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 2-hour course includes 1 hour of live online instruction and 1 hour of self-directed learning.&lt;/p&gt;

&lt;p&gt;Grow your understanding of different personality styles and get equipped with the knowledge to approach each conversation in a way that creates positive outcomes.&amp;nbsp; Grow your ability to enhance relationships and get things done!&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Define the four main personality styles&lt;/li&gt;
	&lt;li&gt;Identify your own style and how it influences your behavior&lt;/li&gt;
	&lt;li&gt;Gain the insights to effectively connect with people of various styles&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What You&amp;#39;ll Learn&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Identify your own personality style and how you react under pressure. Explore other personality styles and how each style reacts to each other, then be able to modify your behaviors so you can connect and become more effective at influencing attitudes and the behaviors of others.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website: &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/263/46353"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6878</link><pubDate>Thu, 22 Feb 2024 12:47:19 GMT</pubDate></item><item><title>Disagree Agreeably (Live Online) 4/18/2024 7:00 PM - 4/18/2024 8:30 PM</title><description>&lt;p&gt;Navigate disagreements, create understanding and respect.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Disagreements left unresolved can grow, foster ressentiment, generate bad reviews, and can create conflict that harm productivity, morale, and culture.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Keep lines of communication open&lt;/li&gt;
	&lt;li&gt;Identify personal hot buttons&lt;/li&gt;
	&lt;li&gt;Foster greater acceptance in disagreements&lt;/li&gt;
	&lt;li&gt;Apply a formula to disagree in an agreeable way&lt;/li&gt;
	&lt;li&gt;Create bridges to common ground&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;Gain insight into your own reactions to discord, and practice expressing yourself in productive way. Learn to be more tolerant of alternate viewpoints and discover six rules for disagreeing agreeably.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/241/46475"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7907</link><pubDate>Wed, 20 Mar 2024 12:45:23 GMT</pubDate></item><item><title>Build Trust, Credibility and Respect (Live Online) 4/19/2024 10:00 AM - 4/19/2024 11:30 AM</title><description>&lt;p&gt;You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086"&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086" style="text-align: justify;"&gt;Some statistics say that only 21% of employees strongly agree that they trust the leadership of their organization*. Without trust, employees feel a sense of uncertainty, insecurity, and worry which creates a barrier to effective performance. With our current business reality and global economy dependent on relationships and partnerships, the ability to establish, cultivate, and restore trust with our colleagues, employees, vendors, and clients is an essential leadership capability. In addition, demands for talented workers are on the rise and competition to hire and retain the best is increasing. There&amp;rsquo;s a growing need to build trust in our companies and to find ways to engage our employees more fully, so they might resist the temptation to move to another organization that offers a more rewarding and trusting business environment.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{162}" paraid="1447050412"&gt;This program looks at the relationship between trust, credibility, and respect and provides principles and tools for restoring broken trust and building a trust-driven business environment.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Become familiar with the cycle of development&lt;/li&gt;
	&lt;li&gt;Understand the relationship between trust, credibility, and respect&lt;/li&gt;
	&lt;li&gt;Minimize trust-busters and restore broken trust&lt;/li&gt;
	&lt;li&gt;Apply principles to cultivate a trust-based business environment&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What You&amp;#39;ll Learn&lt;/strong&gt;&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;Employees perform better in a trusting environment, but how do you know whether your workforce is operating with full confidence in one another. You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team. You&amp;rsquo;ll also be able to spot and defuse mistrust and adopt actions to begin restoring trust. This course follows a cycle for growth and personal change valuable for leaders at any level.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website: &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/289/46308"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6883</link><pubDate>Thu, 22 Feb 2024 13:03:55 GMT</pubDate></item><item><title>Communicate Effectively (Live Online) 4/22/2024 11:00 AM - 4/22/2024 12:30 PM</title><description>&lt;p&gt;Get Your Message Across Clearly &amp;amp; Skillfully.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p&gt;Communication is key in every aspect of life, from business to personal. So, why not become a more effective communicator? This two-hour workshop is presented live online to walk you through the steps of becoming a better communicator.&lt;/p&gt;

&lt;p&gt;Whether you&amp;#39;re giving a presentation, speaking in front of a team, or just want to have better one-on-one dialogue, it&amp;#39;s important to know what you want to convey and how. This course prepares you to speak with others in ways that keep your message clear.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Make connections that are instantly meaningful&lt;/li&gt;
	&lt;li&gt;Discover how to lead valuable conversations&lt;/li&gt;
	&lt;li&gt;Gain skills to communicate with emotional intelligence&lt;/li&gt;
	&lt;li&gt;Amplify collaboration by recognizing and honoring differences&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;In this course, you&amp;rsquo;ll discover how to build rapport, why listening is a key component of speaking, and how to adapt your message to account for our diverse personalities and communication styles. By communicating effectively with our peers and reports, we can unlock the potential for greatness inherent in every team.&lt;/p&gt;

&lt;p&gt;Your Dale Carnegie trainers are experienced communicators. You&amp;rsquo;ll learn not only from what they&amp;rsquo;re teaching you but also from the way they communicate the course materials to you. After this course, you&amp;rsquo;ll be able to elaborate your message in a clear and effective manner.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/274/46369"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7914</link><pubDate>Wed, 20 Mar 2024 16:12:23 GMT</pubDate></item><item><title>Step Up to Leadership: Live Online 4/23/2024 12:00 Noon - 4/30/2024 3:00 PM</title><description>&lt;p style="text-align: justify;"&gt;Don&amp;rsquo;t supervise...superlead your team to breakthrough performance! In this course, you will smooth your transition from individual contributor to leader.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;You&amp;rsquo;ll use the basics of time management, delegation, and performance appraisals as the foundation to step up to the next level of leadership. You will go from doing to leading by using proven techniques to hold yourself and others accountable for expected results.&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Transition from doing to leading.&lt;/li&gt;
	&lt;li&gt;Handle conflict and negativity.&lt;/li&gt;
	&lt;li&gt;Hold yourself and others accountable.&lt;/li&gt;
	&lt;li&gt;Share the glory.&lt;/li&gt;
	&lt;li&gt;Use proven methods to balance people and processes.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Any supervisor or manager who wants to increase productivity, boost morale, and improve quality.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Duration:&lt;/strong&gt; This course is delivered in 2 sessions. Each session is 3 hours long.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/242/45765"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7901</link><pubDate>Wed, 20 Mar 2024 12:07:00 GMT</pubDate></item><item><title>Leading Strong Teams (Live Online) 4/24/2024 12:00 Noon - 4/24/2024 3:00 PM</title><description>&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Successful leaders seem to develop strong teams wherever they go, no matter what task their team is assigned. These effective leaders know how to make the most of the wide range of personalities, skills, and abilities on their teams, and they know how to create a competitive spirit that builds cooperation.&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;h4&gt;In this course, you&amp;#39;ll consider the best way to harness the individual strengths of your team members and turn them into team strengths. You will analyze the unique challenges of leading your particular team and explore ways to handle the kinds of issues that arise when leading talented, committed individuals who are working together for a common goal.&lt;/h4&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/282/45914"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7909</link><pubDate>Wed, 20 Mar 2024 12:50:11 GMT</pubDate></item><item><title>Powerful Conversations to Engage Your Workforce 4/24/2024 6:00 PM - 4/24/2024 7:00 PM</title><description>&lt;p&gt;You&amp;rsquo;ll learn a proven process for connecting with others through effective and engaging conversations.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Even though you may interact with team members on a regular basis, some may still feel like strangers to you. The best way to create the foundation for professional relationships is by connecting with others as individuals, looking beyond their role in the organization. Great conversationalists put others at ease, build trust, and improve teamwork.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Analyze ways that professional relationships can influence your career&lt;/li&gt;
	&lt;li&gt;Identify the 3 types of questions for effective conversations&lt;/li&gt;
	&lt;li&gt;Recognize how to utilize conversation to bridge cultural boundaries&lt;/li&gt;
	&lt;li&gt;Use the Conversation Starter Guide to have meaningful conversations with anyone&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;You&amp;rsquo;ll learn a proven process for connecting with others through effective and engaging conversations. Build questioning skills that help you start a conversation and engage in ways that helps you learn from others. Using the 7 keys to being a great conversationalist, you&amp;rsquo;ll be able to strike up a conversation with anyone and keep it going naturally and productively.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/253/46070"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7904</link><pubDate>Wed, 20 Mar 2024 12:23:02 GMT</pubDate></item><item><title>Build Trust, Credibility and Respect (Live Online) 4/25/2024 11:00 AM - 4/25/2024 12:30 PM</title><description>&lt;p&gt;You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086"&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{140}" paraid="1301998086" style="text-align: justify;"&gt;Some statistics say that only 21% of employees strongly agree that they trust the leadership of their organization*. Without trust, employees feel a sense of uncertainty, insecurity, and worry which creates a barrier to effective performance. With our current business reality and global economy dependent on relationships and partnerships, the ability to establish, cultivate, and restore trust with our colleagues, employees, vendors, and clients is an essential leadership capability. In addition, demands for talented workers are on the rise and competition to hire and retain the best is increasing. There&amp;rsquo;s a growing need to build trust in our companies and to find ways to engage our employees more fully, so they might resist the temptation to move to another organization that offers a more rewarding and trusting business environment.&lt;/p&gt;

&lt;p paraeid="{36786afc-0883-486b-9432-02902fc7d646}{162}" paraid="1447050412"&gt;This program looks at the relationship between trust, credibility, and respect and provides principles and tools for restoring broken trust and building a trust-driven business environment.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Become familiar with the cycle of development&lt;/li&gt;
	&lt;li&gt;Understand the relationship between trust, credibility, and respect&lt;/li&gt;
	&lt;li&gt;Minimize trust-busters and restore broken trust&lt;/li&gt;
	&lt;li&gt;Apply principles to cultivate a trust-based business environment&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What You&amp;#39;ll Learn&lt;/strong&gt;&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;Employees perform better in a trusting environment, but how do you know whether your workforce is operating with full confidence in one another. You&amp;rsquo;ll learn the communication fundamentals for building trust, and be able to share them across your team. You&amp;rsquo;ll also be able to spot and defuse mistrust and adopt actions to begin restoring trust. This course follows a cycle for growth and personal change valuable for leaders at any level.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website: &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/289/46311"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6884</link><pubDate>Thu, 22 Feb 2024 13:23:50 GMT</pubDate></item><item><title>High Impact Presentations (In-Person Training) 4/25/2024 8:30 AM - 4/26/2024 4:30 PM</title><description>&lt;p&gt;It&amp;rsquo;s not about you. It&amp;rsquo;s about your audience!&lt;/p&gt;

&lt;p&gt;You will learn and practice the key elements of high-impact communication: structures that have a purpose, meaningful content, and delivery that compels listeners with an authentic appeal.&lt;/p&gt;

&lt;p&gt;This course focuses on the audience &amp;ndash; the listeners. If a presenter sincerely cares about conveying the most appropriate message, the focus can change from thinking about ourselves to a breakthrough in helping to overcome some of the natural nervousness or distracting habits that can inhibit success.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Plan and organize professional presentations that speak directly to your chosen audience.&lt;/li&gt;
	&lt;li&gt;Be your authentic self to create a positive impression and maintain it through your entire presentation.&lt;/li&gt;
	&lt;li&gt;Be more natural, relaxed and confident when making presentations.&lt;/li&gt;
	&lt;li&gt;Elevate your ideas with clarity and force to maximize retention.&lt;/li&gt;
	&lt;li&gt;Sell ideas, influence, and inspire others to action.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;To learn more about this event, and/or to register, visit Dale Carnegie&amp;#39;s website:&lt;/strong&gt; &lt;strong&gt;&lt;a href="https://www.dalecarnegie.com/en/courses/191/46560"&gt;www.dalecarnegie.com&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=6846</link><pubDate>Fri, 19 Jan 2024 11:00:58 GMT</pubDate></item><item><title>Successful Public Speaking (+On Demand Bonus) 4/25/2024 12:00 Noon - 4/25/2024 3:00 PM</title><description>&lt;p&gt;This 3-hour live&amp;nbsp;online public speaking course allows participants to interact with an instructor as they learn the skills that Dale Carnegie has taught for generations. You will discover how to best minimize the fear of public speaking and gain greater confidence as you practice presenting in front of others. And as a bonus, you&amp;rsquo;ll have access to unlimited presentation skills training for a full year!&lt;/p&gt;

&lt;p&gt;Objectives:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Identify reasons for the uneasiness when public speaking.&lt;/li&gt;
	&lt;li&gt;Apply tools to minimize discomfort and nervousness.&lt;/li&gt;
	&lt;li&gt;Explain and use preparation methods to build confidence.&lt;/li&gt;
	&lt;li&gt;Plan an opening, message delivery, and closing that have impact.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Who should attend?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Anyone who wants to build their confidence and credibility before their next opportunity to stand up and speak in front of an audience.&lt;/p&gt;

&lt;p&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/236/46230"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7898</link><pubDate>Tue, 19 Mar 2024 16:39:11 GMT</pubDate></item><item><title>Managing Conflict in the Workplace 4/26/2024 10:00 AM - 4/26/2024 11:30 AM</title><description>&lt;p&gt;This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.&lt;/p&gt;

&lt;p&gt;In a perfect world, unicorns would roam the woods, rainbows would cover the skies, chocolate would have no calories and there would be no conflict. Sadly, the world is not perfect, and managers are required to resolve conflicts between associates, subordinates, and even their own peers. By listening empathetically, asking pertinent questions, evaluating the personalities involved, and determining the appropriate level of intervention, a good manager can resolve the strife without ever having to draw his sword.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Diagnose conflict within your organization.&lt;/li&gt;
	&lt;li&gt;Analyze your conflict response style.&lt;/li&gt;
	&lt;li&gt;Apply a variety of strategies for managing and resolving conflict.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;img src="https://www.dalecarnegie.com/static/dalecarnegie/course-details/DC-icon-lightbulb.svg" /&gt;&lt;/p&gt;

&lt;h4&gt;&lt;strong&gt;What You&amp;rsquo;ll Learn&lt;/strong&gt;&lt;/h4&gt;

&lt;p&gt;This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire. Learn to recognize your own anger triggers and ways to address them confidently. Analyze methods for resolving conflict that leave valuable relationships unscathed.&lt;/p&gt;

&lt;p style="text-align: justify;"&gt;To learn more about this event, and/or to register, visit their website: &lt;a href="https://www.dalecarnegie.com/en/courses/251/45977"&gt;&lt;u&gt;&lt;strong&gt;www.dalecarnegie.com&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
</description><link>https://web.wallandceilingalliance.org/events/eventdetail.aspx?EventID=7919</link><pubDate>Wed, 20 Mar 2024 18:25:43 GMT</pubDate></item></channel></rss>